A roof leak is stressful, but the first priority is personal safety. Water can weaken ceilings, reach electrical fittings and make loft spaces hazardous.

Make the area safe

  • Keep people and pets away from bulging ceilings or falling plaster.
  • Do not touch wet light fittings, switches or wiring.
  • If water is affecting electrics, seek advice from an appropriately qualified electrician or emergency service.
  • Move possessions only when it is safe to do so.
  • Place a container beneath a drip without standing directly under a damaged ceiling.

Do not climb onto the roof

Wet tiles, fragile coverings, high winds and hidden defects can make roof access extremely dangerous. Do not attempt to place a sheet or carry out a repair from a ladder.

Record useful information

  • When the leak started and whether it changes with wind direction
  • The room and position where water appears
  • Safe photographs or video of the internal symptoms
  • Whether tiles or debris have fallen outside
  • The roof type and any known previous repairs
  • Access constraints such as height, extensions or shared passages

Temporary and permanent work are different

An urgent attendance may focus on making the roof safe or reducing water entry. A permanent repair may require better weather, scaffolding, matching materials or further investigation. Ask the roofer to distinguish those stages clearly.

Need urgent roofing help in Bromley?

Call 020 3886 3911 during our published opening hours of 8am–6pm to discuss availability.

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